Cubiko & HotDoc

Working to improve patient engagement, improve business efficiencies and deliver better health outcomes

Your KPI’s should reflect your practice’s individual business goals and priorities. There’s no right or wrong answer to what KPIs you should be using to measure the success of your practice. But they need to be clearfocusedrelevant and measurable for you to assess over time.    

Below is a list of KPI’s we think are important for General Practices to measure: 

      • Diary Utilisation (for Doctors and Nurses) 
      • Billings per hour 
      • CDM Growth 
      • The ratio of Doctors to Nurses and Doctors to Reception 
      • Online Bookings vs conventional bookings 
      • Room utilisation 
      • Bulk-billing rate 
      • Patients wait time 
      • Debt levels and rejections 
      • Recalls and reminders 
      • Patient cohort growth 
      • Cost of each patient (in terms of marketing) 
      • Appointment mix/doctor workload 

For an in-depth overview of how Cubiko can help you measure your practice’s performance, check out our recent blog article or book a demo.

HotDoc is one of Australia’s largest patient engagement platforms with over 18,000 listed doctors and 6 million active patients. The HotDoc team works hard to help doctors improve patient engagement and deliver better health outcomes.

Together HotDoc and Cubiko help to:

  • Improve the health care experience
  • Connect practices and practitioners with new and existing patients
  • Provide the necessary tools and technologies to encourage preventative health

How can Cubiko help your practice?

Become a data-empowered practice

Use data to drive your decisions. Cubiko has all the metrics to measure how your practice is performing. Book in a demo today to learn how you can become a data empowered practice.

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What our customers are saying about us

Margo Hayes, Practice manager at MoleChex

It's fast, it is accurate and it provides information that is relevant and useful in day-to-day managing of clinics.

Margo Hayes

Practice Owner at MoleChex

Greg Davis, CEO Shoalhaven Family medical centres

[Cubiko] has freed up my time to actually act and engage with my clinicians and staff with objectiveevidence in hand and focused strategies in mind.

Greg Davis

CEO Shoalhaven Family Medical Centres