PHN Webinar
Supporting practices through the new Chronic Condition Management changes
19 June 2025
12:00 pm AEST
Presented by Chris Smeed, Riwka Hagen, Kim Poyner & Nick Adams



We’ve had a number of PHNs reach out asking for support in navigating the upcoming changes to the GP Chronic Condition Management Plan (GPCCMP). With new item numbers, updated workflows and billing changes coming into effect from 1 July, it’s important that PHN teams are ready to guide practices through the transition.
To support your team, we’re hosting a PHN-only webinar focused on the practical implications of the changes and how they can be implemented at the practice level.
Join Chris Smeed, Riwka Hagen, Kim Poyner and Nick Adams for a session filled with practical insights, actionable advice and ready-to-share resources designed to equip your team and network with the tools they need.
In this session, you’ll learn how to:
- Understand the new GPCCMP item numbers, rebate structures and referral processes
- Navigate compliance requirements and key transition timelines
- Establish clear team workflows and patient communication approaches to support implementation
- Strengthen sustainability through effective billing strategies and smarter use of new and existing resources
Please note, this webinar is intended for internal PHN staff only. If you’re interested in sharing this with practices, kindly direct them to our upcoming webinar on 24th of June.
Please note: This session will be recorded, and a copy of the recording will be made available to all registrants after the live stream.
Meet our presenters

Chris Smeed
CEO and Founder of Cubiko

Riwka Hagen
Founder of Medical Business Services

Nick Adams
COO at Cubiko

Kim Poyner
Founder of MediCoach
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