2023 Touchstone General Practice Industry Report

The Touchstone General Practice Industry Report offers insights into industry trends and supports informed decision-making in the dynamic landscape of General Practice.

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A glimpse into the report

The Touchstone General Practice Industry Report draws from benchmarking data spanning 811 practices across Australia, offering a comprehensive exploration of industry trends, including general practice benchmarks. Analysing factors like practice performance, billing methods, and the patient experience, the report provides invaluable insights into the standards and performance metrics within the general practice landscape.

Key Observations and Trends

The Touchstone Insights Report unveils crucial trends and findings, providing essential insights into the evolving landscape of General Practice.


of practices are still predominantly bulk-billing, down from 60% in 2022.


decrease in new patients from January 2022 to December 2023.


decline in bulk-billing rates across the industry.


The 2023 Touchstone General Practice Industry Report has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice. Refer to your advisors for specific advice.

Cubiko makes no representations or warranties with respect to the adequacy of the report, and to the fullest extent permitted by law, Cubiko does not accept or assume any responsibility or liability in respect to the findings, or decisions based on it, to any reader of the report. Cubiko reserves all rights in the report.

All material presented, unless specifically indicated otherwise, is under copyright to the Cubiko. This information may not be altered in any way, transmitted to, copied or distributed to any other party, without the prior written permission of Cubiko.

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