Webinar Recording

Reception workflows for your practice

Presented by Christina Robinson and Alice Luong


Christina Robinson
Alice Luong

Streamlining reception workflows in a general practice is essential for reducing wait times, enhancing patient satisfaction, and improving overall operational efficiency. Efficient processes ensure a positive patient experience, which plays an important role in promoting better health outcomes.

Join Christina Robinson (Cubiko) and Alice Luong (HealthShare) for a 1-hour educational session where they will discuss workflows that you can implement in your practice for your reception team.

In this session, you’ll learn:

  • Strategies on how to engage your reception team with data
  • The recommended workflows to implement for your reception team
  • How patient pre-consult surveys can free up your front desk
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