Staying Private or Mixed Billing: Navigating the Changes with Confidence

With the new bulk billing incentives commencing on 1 November 2025, not every practice will choose to enrol. For practices continuing with private or mixed billing, the financial impact of the changes will be minimal, but patient expectations and questions are likely to increase. Managing these conversations effectively, while keeping your team informed and confident, will be key to maintaining trust and continuity of care.

In this session, Chris Smeed will explore what the changes mean for private and mixed billing practices. You’ll learn strategies for navigating patient discussions, ways to align your team messaging, and approaches to ensure your practice continues to thrive under the new framework.

In this session, you’ll learn how to:

  • Explain the limited financial impact of the new bulk billing incentives on private and mixed billing practices

  • Develop effective strategies for managing patient conversations about bulk billing and practice policies

  • Equip their team with clear communication approaches to ensure consistency and confidence in patient interactions

Please note: This session will be recorded, and all registrants will receive access to the recording after the live event.

Details

Frequently Asked Questions

Find answers to your most important questions

Should I make the switch from Mixed Billing to Bulk Billing?

This will vary for each practice. We recommend reviewing your practice data to determine if switching to Bulk Billing is financially feasible. You can use Cubiko’s 2025 Bulk Billing Incentive Changes dashboard, which analyses your historical services and billings in a chosen date range and projects potential billings under the new arrangements. Alternatively, you can download Cubiko’s 2025 Medicare Incentive Tool for an approximation of how the proposed changes may affect your practice.

Yes. All of Cubiko’s resources are available via our Bulk Billing Incentive Resource Hub. This hub brings together practical tools, webinars, guides and updates to support your practice in preparing for the new arrangements.

Yes. The webinar will be recorded, and a copy will be sent to all registrants after the live session.

Cubiko is working with the RACGP to offer CPD for our Bulk Billing Incentive webinars. Once approved, the landing page will be updated to reflect the number of hours available.

If you attend live, your CPD will be uploaded automatically within 30 days. If you watch the recording, you can QuickLog your CPD hours directly in your RACGP CPD Home.

Meet our presenters

Chris Smeed

CEO and Founder of Cubiko

Register for webinar