Staying the Course: What Bulk Billing Practices Need to Know

From 1 November 2025, the new bulk billing incentives will take effect, bringing significant changes for practices already bulk billing. Alongside expanded eligibility, the introduction of the Bulk Billing Practice Incentive Program presents new opportunities as well as additional requirements to remain compliant. For practices choosing to continue bulk billing, it is essential to understand the adjustments needed and how to monitor the financial impact on your practice.

This session will provide practical guidance on interpreting the changes, updating workflows and processes, and tracking the right indicators to stay compliant and sustainable. Chris Smeed will also share real-world strategies and insights to help bulk billing practices adapt with confidence under the new structure.

In this session, you’ll learn how to:

• Describe the upcoming changes to bulk billing incentives and the expanded eligibility criteria

• Identify the operational and financial adjustments needed to remain compliant under the new rules

• Monitor key financial and performance indicators to support the long-term sustainability of a bulk billing model