Achieving Accreditation Success with Cubiko
- Accreditation, Cubiko, Data
- Chris Smeed
- May 2, 2023
Accreditation plays a pivotal role in helping General Practices maintain high standards. It serves as a recognition of a practice’s commitment to quality and safety for patients, staff, and the community. We know that the accreditation process can be daunting with the extensive documentation and analysis required to ensure you meet the standards. But don’t worry! Cubiko is here to help! Our data analytics platform simplifies the process and gives you access to near real-time data analytics and simplified reporting.
In this blog post, we’ll explore the key metrics and features within Cubiko that can assist your practice during the accreditation process. We’ll also discuss how using Cubiko can streamline documentation, reduce administrative burdens, and ultimately help your practice achieve accreditation success! So, let’s dive in!
Key Metrics and Features within Cubiko for Accreditation
Cubiko offers a range of metrics and features designed to make the accreditation process as smooth as possible for your practice. Let’s take a look at some of the most valuable ones.
Quality Improvement Metrics
Ethnicity: Our ethnicity metrics help identify any recording issues, highlight potential improvements, and track progress through a PDSA (Plan-Do-Study-Act) cycle. This metric directly relates to Criterion QI1.1 – Quality improvement activities and Criterion QI2.1 – Health summaries.
Allergies: Allergies/ADR cabinet provides you with selected Cubiko metrics to help identify potential improvements with recording patient allergies/ADR (adverse drug reaction) and tracking your progress through a PDSA cycle. This metric also aligns with Criterion QI1.1 and Criterion QI2.1.
DNA Rate: DNA rate cabinet helps identify issues with your did-not-attend rate, highlight potential improvements, and track progress through a PDSA cycle. This metric is essential for Criterion QI1.1 – Quality improvement activities and GP Standard 1: Access to care.
65+ Influenza Vaccine: 65+ influenza vaccine cabinet provides you with specifically designed Cubiko metrics to help identify any issue with immunising patients aged 65 years or older with a current influenza vaccine, highlight potential improvements, and track progress through a PDSA cycle. This metric corresponds to Criterion QI1.1 and Criterion C4.1 – Health promotion and preventive care.
Tracking Investigation Results and Recalls
Investigations Contacted Not Given: Use this metric to assist practitioners who have investigation results not marked as given. Download the list by practitioner and provide it to them, so they can ensure their patients have been given their investigation results as part of the accreditation standards. Record/print out the initial figures and your improvement over time to present for accreditation. Following up on contacted not given is a great example of using data to manage risk in your practice. This metric aligns with Criterion GP2.2 – Follow-up systems.
Recalls: Your clinical governance team can use this metric to confirm practitioners are actioning recalls as per the internally agreed policies made in the practice. Implement this as a daily check for your clinical team to action. This metric is vital for Criterion GP2.2 – Follow-up systems.
Recall Appointments to Rebook: This metric can assist in improving patient care by ensuring that patients who require an appointment for a recall are not missed. Use this to show you are managing any recall appointments not attending the practice. This metric is crucial for Criterion GP2.2 – Follow-up systems.
Overdue Reminders: This metric can assist with your patient’s active participation in proactive healthcare. Our overdue reminders metric links to your PMS to help where a practitioner has identified that a patient should be reminded about an important health issue that relates to their care. If a reminder is overdue, it means it is still to be actioned. This metric is essential for Criterion GP2.2 – Follow-up systems.
Vaccination Support Cabinets
Show the number of patients vaccinated against COVID and influenza in your clinic. This metric is important for Criterion C4.1 – Health promotion and preventive care and Criterion QI2.1 – Health summaries.
Appointment Day Sheet by Appointment Type
This list allows for a quick response should the need arise. Filter by date (e.g., all patients seen in the last 10 days) and by appointment type (e.g., flu appointments last 7 days) in case of an issue with a flu vaccine given. You can also implement this into your cold chain breach protocol as a means to quickly contact patients vaccinated in the past 14 days and any upcoming vaccine appointments that may need to be used. This is a great backup to use in power outage kits too! We have built the internal ID on this list for quick export to your third-party integrator for SMS contact. This metric is crucial for Criterion GP6.1 – Maintaining vaccine potency.
Past Clinic Metrics
Use our past clinic metrics cabinet to look at all historic practice data. Here you will find a lot of data, such as financial information, that may help you develop your business plan. This is also where you can track goals set within your Cubiko settings to track how your business is performing against the goals set. This metric is important for Criterion C3.1 – Business operation systems.
RACGP Active Patient Records
Use this metric for data cleaning and marking patients as inactive. The patients listed in this metric do not meet the RACGP guidelines for an ‘active’ patient but are marked as active in your database. These patients have had fewer than three appointments in the past 24 months. The table lists the patient, their status at the practice, the number of visits in the past 24 months, their last appointment, their total attended appointments, and when their patient record was created. Record/print out the initial figures and your improvement over time to present for accreditation. This metric is essential for Criterion C6.4 – Information security.
Patient Wait Time
Sometimes, waiting to see the doctor is inevitable, but patient wait times are one of the most frequent complaints and are the number one distractor on patient feedback surveys. Patient wait time gives insight into how long a patient is waiting from the time they arrive to the time their consultation begins. Use the data to identify areas of extended patient wait time in your practice to action. You can also use this data in your improvement plan AND to show results to patients once this figure starts to decrease! This metric is crucial for Criterion QI1.2 – Patient feedback.
Requested Tests
Track the number of pathology and imaging requests sent by your practice in the selected date range. Here you can see which pathology providers you are engaging with most frequently and the type of tests being requested. This is a great area to audit and gather a list of requested tests performed over a period of time and ensure results have been returned for tests. This metric is essential for Criterion GP2.3 – Engaging with other services.
Bringing it all together
Embracing the accreditation journey is crucial for continuous improvement in your practice. By using Cubiko, you can significantly streamline the process, giving you access to near real-time data analytics and simplified reporting. With our step-by-step guide and key metrics, we wish practice managers amazing success in their accreditation endeavours! Cubiko can be part of your technology stack, with other software solutions such as PracticeHub, which can help you achieve accreditation.
Let Cubiko help you achieve accreditation success while reducing the administrative burden on your team and ensuring accurate documentation and reporting. So, go ahead and take advantage of Cubiko’s powerful features to make your accreditation journey a breeze!
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