How Patients can register for MyMedicare

MyMedicare patient registration has begun. In this article, we break-down how patients can register for your practice for MyMedicare. Understanding the various methods available for registering patients can significantly improve their experience and reduce the administrative burden on your practice.

There are three ways patients can register for MyMedicare:

  1. via MyGov,
  2. the Medicare App,
  3. paper registration forms
    • manually registering patients via PRODA

Read on to better equip yourself with the knowledge to make this process as smooth as possible.

How patients register for MyMedicare through MyGov

Patients can register via MyGov for MyMedicare if they have linked Medicare Online.

A patient can register with your practice by following the below steps;

  1. Log into my.gov.au
  2. Navigate to ‘Medicare’
  3. Under linked services, select “Register for MyMedicare”
  4. Select ‘Start’
  5. Search for the practice and enter a suburb
  6. Select preferred practitioner
  7. Review and submit registration

Checkout our video below for a step-by-step guide. 

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Registering via the Medicare Express App for MyMedicare

Patients can also register for MyMedicare via the Medicare Express App. Please note that the patient should have their medicare account linked to their MyGov.

Most patients will find registering via the Medicare Express App the simplest and easiest to complete.

A patient can register with your practice by following the below steps;

  1. Log into my.gov.au
  2. Navigate to ‘Medicare’
  3. Under linked services, select “Register for MyMedicare”
  4. Select ‘Start’
  5. Search for the practice and enter a suburb
  6. Select preferred practitioner
  7. Review and submit registration

Checkout our video below for a step-by-step guide. 

Registering via the paper registration forms

Patients can register with your practice for MyMedicare via a paper form. This form can be prefilled by the reception team and then signed by the patient. Once signed, your reception can enter the details into PRODA. Note! Make sure you have each of your reception team members delegated responsibility to be able to log into PRODA.

You can find the patient registration form on the Department of Health and Aged Care’s website.

One workflow that your practice could implement is getting your reception team to review a list of patients coming in for an appointment today and confirm which patients may be eligible to register for MyMedicare. 

When the patient presents to the reception desk, if eligible, they could ask the patient if they’d like a form to register for MyMedicare or more further information. During their consult, the patient can discuss the benefits of MyMedicare with their GP. 

If the patient wishes to register, they can then hand the signed form back to reception once their consult is complete, for reception to register via PRODA and save a copy on the patient file (see steps on how to do this below). 

IMPORTANT! Patients under 14 years of age who require a parent or guardian to also sign for their registration to MyMedicare, must be done in the practice via paper forms. The Medicare Express App and MyGov does not currently support the registration of patients under 14 years of age.

How to register a patient for MyMedicare via PRODA

If patients opt to register for MyMedicare using the paper registration form, practices will be required to manually register them through PRODA. 

See the steps on how to do this below:

1. Log into PRODA > Select the “Health Professional Online Service” tile

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2. Log into your organisation

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3. Select the ‘MyPrograms’ > MyMedicare

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4. Select ‘Find a patient’

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5. Enter the patients Medicare card details

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6. Select the patient from the results & then select ‘Register for MyMedicare’ via the patient profile

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7. Select the ‘complete’ registration type and then ‘next’

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7. Select the patients preferred practitioner

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7. Accept the declaration > select ‘confirm’ to finalise the patients registration for MyMedicare.

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