As a medical receptionist, you play a key role in ensuring patient satisfaction. Measuring and managing your KPIs is essential to providing the best possible experience for patients. Cubiko can help you manage your front-desk operations more effectively and efficiently, freeing up your time to provide an even better patient experience. Book an online demonstration today to see how we can help you streamline your operations and improve patient satisfaction.
Nurses play a critical role within General Practice. To assist in providing consistent quality care, your performance is measured against KPIs. Here are the top 5 KPIs you should be focusing on.
Your KPI’s should reflect your practice’s individual business goals and priorities. This article outlines the key KPI’s you should be measuring in your General Practice.
I’ve sat down with a number of customers to ask them “What are you focusing on this Christmas period?” The overwhelming response is diaries. The Christmas holiday period has always been one of the hardest times of year to manage practice diaries due to patients and staff taking holidays.